Privacy Policy

1. Introduction

Sonny’s Speakeasy (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website www.sonnysspeakeasy.com or interact with our services.

Contact Information:

Address: 224-226 Old Christchurch Road, Bournemouth, BH1 1PE
Email: info@sonnysspeakeasy.com
Phone: 01202 933180

2. Information We Collect

2.1 Information You Provide Directly

Reservation Details: Name, phone number, email address, party size, special requirements
Event Bookings: Contact information, event preferences, dietary requirements
Newsletter Subscriptions: Email address, name (optional)
Contact Forms: Name, email, phone number, message content
Feedback and Reviews: Comments, ratings, contact information

2.2 Information Collected Automatically

Website Analytics: IP address, browser type, device information, pages visited, time spent on site
Cookies: Session cookies, preference cookies, analytics cookies
Location Data: General location based on IP address (for service area verification)

2.3 Third-Party Information

Social Media: Information from social media platforms if you interact with our social media pages
Payment Processors: Transaction data (we do not store full payment card details)

3. How We Use Your Information

We use your personal data for the following purposes:

3.1 Service Provision

Processing and managing reservations
Organizing private events and functions
Providing customer service and support
Managing dietary requirements and special requests

3.2 Communication

Sending booking confirmations and updates
Responding to inquiries and feedback
Newsletter and promotional communications (with consent)
Notifying you of events, special offers, and menu updates

3.3 Business Operations

Website functionality and security
Analytics to improve our services
Compliance with legal obligations
Prevention of fraud and misuse

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contract Performance: Processing reservations and providing services
Legitimate Interests: Improving our services, marketing to existing customers
Consent: Newsletter subscriptions, marketing communications
Legal Obligation: Compliance with health and safety, tax, and licensing requirements

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Reservation Systems: Third-party booking platforms
Payment Processors: Secure payment handling services
Email Marketing: Newsletter and marketing communication platforms
Website Analytics: Google Analytics and similar services
IT Support: Technical service providers

5.2 Legal Requirements

Regulatory authorities when required by law
Law enforcement agencies when legally obligated
Professional advisors (lawyers, accountants) under confidentiality agreements

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Retention

We retain your personal data for as long as necessary to:

Reservations: 2 years after your last visit for customer service purposes
Marketing Communications: Until you unsubscribe or withdraw consent
Financial Records: 6 years for tax and accounting purposes
CCTV Footage: 30 days (if applicable)
Website Analytics: 26 months (Google Analytics default)

7. Your Rights

Under UK data protection law, you have the right to:

7.1 Access Rights

Request a copy of your personal data
Information about how we process your data

7.2 Correction and Deletion

Correct inaccurate personal data
Request deletion of your data (subject to legal obligations)

7.3 Processing Rights

Object to processing based on legitimate interests
Restrict processing in certain circumstances
Data portability for electronically provided data

7.4 Marketing Rights

Withdraw consent for marketing communications
Opt out of direct marketing at any time

To exercise these rights, contact us using the details provided above.

8. Cookies and Tracking

8.1 Types of Cookies

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising (with consent)

8.2 Cookie Management

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

For detailed information, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your data:

Secure servers and encrypted data transmission
Access controls and staff training
Regular security assessments
Incident response procedures

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. International Transfers

We primarily process data within the UK. If data is transferred internationally, we ensure adequate protection through:

Adequacy decisions
Standard contractual clauses
Other approved safeguards

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

12. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children without parental consent.

13. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through our website or direct communication.

14. Contact Us

For privacy-related questions or to exercise your rights:

Data Protection Contact:

Email: info@sonnysspeakeasy.com
Address: 224-226 Old Christchurch Road, Bournemouth, BH1 1PE
Phone: 01202 933180

Supervisory Authority: If you’re unsatisfied with our response, you can contact the Information Commissioner’s Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113